Contact

Say it plainly.

A real person reads these. No ticket number, no chatbot, no "we value your feedback." Most things get answered inside two business days.

If this is an emergency, do not use this form.
Call your local emergency number. We cannot see your account in real time, we cannot send help, and marking or not marking a day does not alert anybody that something is wrong.

Send it

We use what you send only to answer you. See the Privacy Policy. Do not send medical records or anything you would not want stored in an inbox.

Or go direct

Post636 Gause Blvd Ste 304 PMB 1037, Slidell, LA 70458

Before you write

  • Question about a challenge? The FAQ answers most of them, and every challenge page lists its rules, length, goal and equipment before you accept it.
  • Health question? We cannot answer it. We are not medical professionals and we will tell you to ask a doctor, because that is the honest answer. Read the Medical Disclaimer.
  • Somebody is harassing you or pushing you to train hurt? Tell us and we will close their account. Include names and dates. See the Crew Rules.
  • Want your data deleted? Just say so. We do not have a retention script and nobody will phone you.

Response times

Most things2 days
Safety reportsSame day
Data requests30 days

Business days. Data requests are usually much faster than thirty days — that is the legal ceiling, not the target.